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Billing Practices
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Discounts and Special Offers
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Exchange, Refund and Cancellation Policy
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Value for money

Ordered Metal Prints several weeks before Christmas because I had used once last summer and was very satisfied. Metal prints are expensive but they had a 75 percent Off special so I ordered two prints.

Never received them despite assurances. They said they had problems with printers, back orders, stopped production and stopped taking orders until they could get caught up. Now they have cancelled the order and refuse to offer the discount on future order.

Basically they are the most unreliable and disgusting photography company I have ever dealt with. I would avoid them like the plague.

Product or Service Mentioned: Ritzpix Metal Printing Service.

Reason of review: Order processing issue.

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