Not resolved

Should it take 2 weeks to have 10 4x6 prints processed? I'm not even including delivery time.

The email I received said to expect 1-2 business days for processing. It wasn't even close - when I finally called I was told they had printer problems, then there was Passover, and so sometime down the road maybe they'd get to my order. I have never heard of a company saying that 1-2 days is typical and then giving no warning that in my case it would be 2 weeks or more - not because it is a difficult order (my order was for 4x6 prints).

I accidentally used Ritz Pix and would never be willing to use them again. Use MPIX.

Product or Service Mentioned: Ritzpix Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $12.

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