My local kits camera closed. I live on an island so traveling 46 miles to drop off my film wasn't happening. I tried to get ritzpics to stop billing me. At 2 years in , they've taken 760.00 $ from me. Good luck.
i bought a pre paid card for future prints and then one year later then closed the store location in my state. when i contacted cust. serv. i got nothing .. no responce back . now when i try again i just out of luck for cash and prints... sad!i would love to just be...Read more
I paid extra for 2 day delivery for a birthday present for my mom. When I had not received it after 48 hours, I contacted RitzPix via instant messenger where I was told that not only had my photo not yet shipped, but it not yet even been printed! I requested a manager...Read more
I am a mom of 3 children and my life is crazy. I would upload my pictures and run along and hoped to go back when the kids got older. They wipe your account out if you don't use your account after 6 months no matter how many photos you have on the account. I have been...Read more
I bought a camera from a store in Portland and signed up for the network program thinking at the time this would work for me. I love my camera and should have stopped there but, this program even through it sounds good is not a cost effective program. In reality you...Read more
took camera in for repair. Told 10 days. I called after 10 days. Phone disconnected. Called another store. They had a meh contact me.I was told Ritz had a new repair company. 10 days. I called Ritz but it was no longer Ritz camera but Mike's Camera. They had no idea...Read more
My story is long, but here is a summary of it: -not told that the photo lab was out of supplies and my order was not going to be printed right away -over a month after I ordered 4 calendars, and I still do not have them. customer service says they are expected to be...Read more
I took out a Frequent FOTO card and a Network card for photo processing. They have closed all their stores in my state. They keep taking money out of my checking account, however. The card expired on Oct. 1. I have been trying for three months to contact them. Their...Read more
Unfortunately, when I took my digital photos to the camera store over the years, they put them on disk using ritz pix instead of as simple jpegs. Now I find that I cannot "save as" from the disk through this ridiculous program. I want to use these photos as jpegs to...Read more
Like Cameras West and very disappointed in on line RitzPix, not the quality of products previously offered. Decided to call to cancel auto payments to Network Plan since no longer a store close to me. Apparently I missed the part where I would lose my balance of $82...Read more
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