Atlanta Central Lab did/does all Ritz/Ritzpix processing.. They had the best customer service team in the country till C&A Marketing bought Ritz.. C&A is destroying the Ritz image, eliminated the Atlanta customer service team.. Person responsible at C&A.....Read more
My local kits camera closed. I live on an island so traveling 46 miles to drop off my film wasn't happening. I tried to get ritzpics to stop billing me. At 2 years in , they've taken 760.00 $ from me. Good luck.
i bought a pre paid card for future prints and then one year later then closed the store location in my state. when i contacted cust. serv. i got nothing .. no responce back . now when i try again i just out of luck for cash and prints... sad!i would love to just be...Read more
I paid extra for 2 day delivery for a birthday present for my mom. When I had not received it after 48 hours, I contacted RitzPix via instant messenger where I was told that not only had my photo not yet shipped, but it not yet even been printed! I requested a manager...Read more
I am a mom of 3 children and my life is crazy. I would upload my pictures and run along and hoped to go back when the kids got older. They wipe your account out if you don't use your account after 6 months no matter how many photos you have on the account. I have been...Read more
I bought a camera from a store in Portland and signed up for the network program thinking at the time this would work for me. I love my camera and should have stopped there but, this program even through it sounds good is not a cost effective program. In reality you...Read more
took camera in for repair. Told 10 days. I called after 10 days. Phone disconnected. Called another store. They had a meh contact me.I was told Ritz had a new repair company. 10 days. I called Ritz but it was no longer Ritz camera but Mike's Camera. They had no idea...Read more
My story is long, but here is a summary of it: -not told that the photo lab was out of supplies and my order was not going to be printed right away -over a month after I ordered 4 calendars, and I still do not have them. customer service says they are expected to be...Read more
I took out a Frequent FOTO card and a Network card for photo processing. They have closed all their stores in my state. They keep taking money out of my checking account, however. The card expired on Oct. 1. I have been trying for three months to contact them. Their...Read more
Unfortunately, when I took my digital photos to the camera store over the years, they put them on disk using ritz pix instead of as simple jpegs. Now I find that I cannot "save as" from the disk through this ridiculous program. I want to use these photos as jpegs to...Read more
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