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I ordered an iPhone from "Ritzpix by Ritz Camera" on October 14, 2018. They charged my credit card, but did not send the item for 9 days. I emailed them, there was no answer. I found 3 phones for the company on their help pages, two in Iowa, one in Florida. The Iowa...
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1.0
I liked
  • Site made it easy to place an order
I didn't like
  • Took my money and did not send me anything
#1388172
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I have long been a loyal customer of ritz retail stores and ritzpix for about 15 years. I love the quality of photos and editing tools the website offers. HOWEVER I recently uploaded 500 plus pics from vacation, spent a week editing them and was ready to check out....
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1.8
#1333817
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I wish I would have read these reviews before I spent 2 1/2 hours downloading 800 pictures. Such a deal at 1 cent each but then after you’ve done all that, added your shipping info and credit card you find out what its going to cost to ship the order!!! There is no way...
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2.0
I liked
  • Special price of 1 cent per print
I didn't like
  • Outrageous shipping charge at the end
#1216613
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Ritzpix - Almost Criminal

Got an email to receive 4x6 prints for .01. I spent a long time uploading pics and then went to order. 400 4x6 prints and the shipping was 70 dollars. You don't find that out until right before you purchase. If i would have clicked, it would have been to late. I have never had this issue with Ritz before so something has changed. Never do business with them. I am also going to report to the Better Business Bureau. What a rip off!! {{REDACTED}}
3.0
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#1205267
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Ritzpix - Shipping price $50

After I uploaded pictures hoping for the discounted price I got Shipping cost of $50, which was triple the cost of the prints. So I did not use them. The problem was that uploading all the pictures took insane amount of time, only to find out that their service is more expensive than all others. I will never use Ritzpix.com services again. {{Redacted}}
#1198011
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I ordered 2 of the mini canvas's. The online picture shows the canvas mounted on a nice stand-up stand with the canvas going to the edges. What I received was anything but what was advertised. (1) The canvas's were not mounted on a nice stand-up stand but rather came...
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#1161138
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I am highly disappointed in Ritzpix. I've used them in the past and they provided me a good quality product. This time I ordered photo books in time for Christmas. I've contacted them several times because I still have not received my photo books. The last time I spoke...
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2.6
I didn't like
  • Customer service
#1157428
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Ordered Metal Prints several weeks before Christmas because I had used once last summer and was very satisfied. Metal prints are expensive but they had a 75 percent Off special so I ordered two prints. Never received them despite assurances. They said they had problems...
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1.0
#1165015
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I have ordered a print of around 70 photos on Aug 12th. It was supposed to delivered to me within 5-8 business days. On checking their status on their website, it always shows "Payment Accepted". No progress for almost 10 days. When I called customer care, I was...
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1.0
#1090562
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I uploaded one photograph in high quality digital format and requested that it be reprinted on matte paper in size 12" x 12". It met all the resolution requirements. It was a simple request.... I thought. I received an email that same day that said my order was being...
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#1079191
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