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I wish I would have read these reviews before I spent 2 1/2 hours downloading 800 pictures. Such a deal at 1 cent each but then after you’ve done all that, added your shipping info and credit card you find out what its going to cost to ship the order!!! There is no way...
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2.0
I liked
  • Special price of 1 cent per print
I didn't like
  • Outrageous shipping charge at the end
#1216613
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Ritzpix - Almost Criminal

Got an email to receive 4x6 prints for .01. I spent a long time uploading pics and then went to order. 400 4x6 prints and the shipping was 70 dollars. You don't find that out until right before you purchase. If i would have clicked, it would have been to late. I have never had this issue with Ritz before so something has changed. Never do business with them. I am also going to report to the Better Business Bureau. What a rip off!! {{REDACTED}}
3.0
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
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Style and Design
Value for money
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#1205267
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Ritzpix - Shipping price $50

After I uploaded pictures hoping for the discounted price I got Shipping cost of $50, which was triple the cost of the prints. So I did not use them. The problem was that uploading all the pictures took insane amount of time, only to find out that their service is more expensive than all others. I will never use Ritzpix.com services again. {{Redacted}}
#1198011
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Ordered Metal Prints several weeks before Christmas because I had used once last summer and was very satisfied. Metal prints are expensive but they had a 75 percent Off special so I ordered two prints. Never received them despite assurances. They said they had problems...
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1.0
#1165015
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I ordered 2 of the mini canvas's. The online picture shows the canvas mounted on a nice stand-up stand with the canvas going to the edges. What I received was anything but what was advertised. (1) The canvas's were not mounted on a nice stand-up stand but rather came...
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#1161138
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I am highly disappointed in Ritzpix. I've used them in the past and they provided me a good quality product. This time I ordered photo books in time for Christmas. I've contacted them several times because I still have not received my photo books. The last time I spoke...
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2.6
I didn't like
  • Customer service
#1157428
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I have ordered a print of around 70 photos on Aug 12th. It was supposed to delivered to me within 5-8 business days. On checking their status on their website, it always shows "Payment Accepted". No progress for almost 10 days. When I called customer care, I was...
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1.0
#1090562
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I uploaded one photograph in high quality digital format and requested that it be reprinted on matte paper in size 12" x 12". It met all the resolution requirements. It was a simple request.... I thought. I received an email that same day that said my order was being...
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#1079191
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Ritzpix alerted employees in Birmingham, Alabama and Atlanta, Georgia they had less than one week until the closing of the store. All photos, posters, orders I believe were thrown into the dumpster. According to Ritzpix they did not receive any orders to the parent...
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1.0
#1053257
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Contact Ritzpix

Mailing Address:
Ritz Camera & Image, LLC
6711 Ritz Way
Beltsville, Maryland 20705
United States
Phone:
(800) 225-9799
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I will keep this short and sweet because I already posted once. I ordered pictures on March 31st. Called every Friday to check on my order was told today 5/4/2017 that my order had been lost! I called every Friday and they kept saying oh we will send you an email...
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#1042744
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