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Ordered Metal Prints several weeks before Christmas because I had used once last summer and was very satisfied. Metal prints are expensive but they had a 75 percent Off special so I ordered two prints. Never received them despite assurances. They said they had problems...
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1.0
#1165015
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I ordered 2 of the mini canvas's. The online picture shows the canvas mounted on a nice stand-up stand with the canvas going to the edges. What I received was anything but what was advertised. (1) The canvas's were not mounted on a nice stand-up stand but rather came...
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#1161138
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I am highly disappointed in Ritzpix. I've used them in the past and they provided me a good quality product. This time I ordered photo books in time for Christmas. I've contacted them several times because I still have not received my photo books. The last time I spoke...
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2.6
I didn't like
  • Customer service
#1157428
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I have ordered a print of around 70 photos on Aug 12th. It was supposed to delivered to me within 5-8 business days. On checking their status on their website, it always shows "Payment Accepted". No progress for almost 10 days. When I called customer care, I was...
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1.0
#1090562
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I uploaded one photograph in high quality digital format and requested that it be reprinted on matte paper in size 12" x 12". It met all the resolution requirements. It was a simple request.... I thought. I received an email that same day that said my order was being...
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#1079191
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Ritzpix alerted employees in Birmingham, Alabama and Atlanta, Georgia they had less than one week until the closing of the store. All photos, posters, orders I believe were thrown into the dumpster. According to Ritzpix they did not receive any orders to the parent...
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1.0
#1053257
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I will keep this short and sweet because I already posted once. I ordered pictures on March 31st. Called every Friday to check on my order was told today 5/4/2017 that my order had been lost! I called every Friday and they kept saying oh we will send you an email...
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#1042744
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I ordered 2 prints on March 29th. It is now April 20th and I haven't even received a shipping confirmation. A month for 2 prints. I contacted customer service & they told me they closed for Passover from the 10th to the 18th. You would think that the 2 weeks they had...
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Anonymous
Anonymous

I have used Ritz Pix for years without any issue what-so-ever...until now. I ordered about 30 matte prints and 3 5x7's on 4/6/17. Did not receive them until 4/26/17, but of ...

#1036741
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I ORDERED PICTURES ON MARCH 31ST. ON THE 10TH OF APRIL I CALLED BECAUSE THE ORDER STILL HAD NOT BEEN SHIPPED. I WAS ADVISED ONE OF THE MACHINES HAD BROKEN. THEY THEN FAILED TO TELL ME THEY WERE CLOSED UNTIL THE WEDNESDAY AFTER EASTER. I HAVE NO CLUE WHEN I AM GETTING...
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2.6
I didn't like
  • I will not use them again
#1036223
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Should it take 2 weeks to have 10 4x6 prints processed? I'm not even including delivery time. The email I received said to expect 1-2 business days for processing. It wasn't even close - when I finally called I was told they had printer problems, then there was...
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#1033939
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