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Atlanta Central Lab did/does all Ritz/Ritzpix processing.. They had the best customer service team in the country till C&A Marketing bought Ritz.. C&A is destroying the Ritz image, eliminated the Atlanta customer service team.. Person responsible at C&A.....
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#593767
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i bought a pre paid card for future prints and then one year later then closed the store location in my state. when i contacted cust. serv. i got nothing .. no responce back . now when i try again i just out of luck for cash and prints... sad!i would love to just be...
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#477070
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I paid extra for 2 day delivery for a birthday present for my mom. When I had not received it after 48 hours, I contacted RitzPix via instant messenger where I was told that not only had my photo not yet shipped, but it not yet even been printed! I requested a manager...
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Anonymous
Anonymous

I've used RitzPix for years and they've always been very reliable. It just sounds like your order was delayed to the ice and snow storm that hit the Altanta area pretty sever...

Anonymous
Anonymous

Understand your pain, Some companies are like that. Do you not think that in this case with the state of emergency Atlanta had to the point they are still cleaning up today as...

#473477
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I am a mom of 3 children and my life is crazy. I would upload my pictures and run along and hoped to go back when the kids got older. They wipe your account out if you don't use your account after 6 months no matter how many photos you have on the account. I have been...
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#463444
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I bought a camera from a store in Portland and signed up for the network program thinking at the time this would work for me. I love my camera and should have stopped there but, this program even through it sounds good is not a cost effective program. In reality you...
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#391875
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took camera in for repair. Told 10 days. I called after 10 days. Phone disconnected. Called another store. They had a meh contact me.I was told Ritz had a new repair company. 10 days. I called Ritz but it was no longer Ritz camera but Mike's Camera. They had no idea...
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#379842
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My story is long, but here is a summary of it: -not told that the photo lab was out of supplies and my order was not going to be printed right away -over a month after I ordered 4 calendars, and I still do not have them. customer service says they are expected to be...
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#374207
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I took out a Frequent FOTO card and a Network card for photo processing. They have closed all their stores in my state. They keep taking money out of my checking account, however. The card expired on Oct. 1. I have been trying for three months to contact them. Their...
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Anonymous
Joan

We had the same experience here in Minnesota . . . They reneged on what was promised us, they closed the store with no prior notice and fired the staff without notice . . . An...

Anonymous
Anonymous

The entire company is out of business, so good luck.

#365496
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Unfortunately, when I took my digital photos to the camera store over the years, they put them on disk using ritz pix instead of as simple jpegs. Now I find that I cannot "save as" from the disk through this ridiculous program. I want to use these photos as jpegs to...
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#364898
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Like Cameras West and very disappointed in on line RitzPix, not the quality of products previously offered. Decided to call to cancel auto payments to Network Plan since no longer a store close to me. Apparently I missed the part where I would lose my balance of $82...
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#351157
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