I have ordered a print of around 70 photos on Aug 12th. It was supposed to delivered to me within 5-8 business days. On checking their status on their website, it always shows "Payment Accepted". No progress for almost 10 days. When I called customer care, I was...Read more
I uploaded one photograph in high quality digital format and requested that it be reprinted on matte paper in size 12" x 12". It met all the resolution requirements. It was a simple request.... I thought. I received an email that same day that said my order was being...Read more
Ritzpix alerted employees in Birmingham, Alabama and Atlanta, Georgia they had less than one week until the closing of the store. All photos, posters, orders I believe were thrown into the dumpster. According to Ritzpix they did not receive any orders to the parent...Read more
Ritzpix Metal Printing Service Review
Be very careful ordering from Ritzpix. I ordered a print on metal, and when it was delivered it was just a regular 5x7 picture. They refuse to replace or refund. They claimed it was printed on metallic paper, but it was a regular glossy 5x7 photo.
Ritzpix Shipping Service Review
My Christmas cards were just cancelled without notification. Today's date: 12/18/16. Order was placed 12/11/16. After days of inquiring, getting excuses, and lab processing days going from 1-2 days as stated on the order confirmation to 3-4 days, to 5-6 days both by customer service. They up and cancelled the order and I had to contact to find out.
Ritzpix Customer Care Review
Ritzpix is a fraudulent company. First of all their quality is horrible, and they don't send you the number of prints you ordered. Their customer service is horrible and make *** excuses to come to their lab and get it done. Worst photo lab!
My local kits camera closed. I live on an island so traveling 46 miles to drop off my film wasn't happening. I tried to get ritzpics to stop billing me. At 2 years in , they've taken 760.00 $ from me. Good luck.
I will keep this short and sweet because I already posted once. I ordered pictures on March 31st. Called every Friday to check on my order was told today 5/4/2017 that my order had been lost! I called every Friday and they kept saying oh we will send you an email...Read more
I ordered 2 prints on March 29th. It is now April 20th and I haven't even received a shipping confirmation. A month for 2 prints. I contacted customer service & they told me they closed for Passover from the 10th to the 18th. You would think that the 2 weeks they had...Read more
I ORDERED PICTURES ON MARCH 31ST. ON THE 10TH OF APRIL I CALLED BECAUSE THE ORDER STILL HAD NOT BEEN SHIPPED. I WAS ADVISED ONE OF THE MACHINES HAD BROKEN. THEY THEN FAILED TO TELL ME THEY WERE CLOSED UNTIL THE WEDNESDAY AFTER EASTER. I HAVE NO CLUE WHEN I AM GETTING...Read more
I didn't like
- I will not use them again
Should it take 2 weeks to have 10 4x6 prints processed? I'm not even including delivery time. The email I received said to expect 1-2 business days for processing. It wasn't even close - when I finally called I was told they had printer problems, then there was...Read more
I ordered from several companies including Nations Lab, MPix, Adoramo, etc. I sent the same pictures to each company and the 4X6 prints sent to me through the mail by Ritzpix were the best of any by far. They were very clear and I added the white border. The other...Read more
I am a mom of 3 kids and my life is crazy!!! I would upload my pictures and run along and was planning to go back when the kids got older. They wipe your account out if you don't use your account after 6 months no matter how many photos you have on the account. I...Read more
Ocean City, New Jersey
I didn't like
- I do not like this site at all
I placed order 3 times from Ritzpix and had so many problem (overlapping) from this company and got refund (3 weeks) for Photobook only then paid for shipping $16.96 with just got photo printed that I cancel all order. I try photobook to compares with 4 companies (...Read more
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